Citation :

Renzo Josue Pelaes-Castillo, Wilson Elver Vásquez-Salazar, Elmer Luis Tupia-De-La-Cruz, 2025. "Exploring Maintenance and Training Synergies in Road Transport: A Case Study of a Peruvian SME" ESP International Journal of Science, Humanities & Management Studies(ESP-IJSHMS)  Volume 3, Issue 2: 52-62.

Abstract :

The study addressed the need to enhance operational efficiency in SMEs within the road freight transport sector in Peru, where logistics costs significantly impact product value. Previous research focused on isolated applications of Total Productive Maintenance (TPM) and Kaizen, but their integration with the Kirkpatrick Model for training evaluation remained unexplored. This research developed and validated a comprehensive model that synergistically combined TPM for maintenance optimization, Kaizen for continuous improvement, and the Kirkpatrick Model to assess training effectiveness. The implementation demonstrated notable improvements in three key indicators: fleet availability increased by 18%, maintenance costs were reduced by 15%, and mechanical failures decreased by 12%, directly contributing to cost savings and service reliability. These findings provided empirical evidence of the model's effectiveness in addressing logistical challenges, highlighting its potential for scalability in similar contexts. The study suggests that integrating maintenance strategies, continuous improvement, and structured training can significantly enhance transport operations, encouraging further exploration of technology-driven enhancements to sustain these improvements.

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Keywords :

Road Freight Transport, TPM, Kirkpatrick Model, Operational Efficiency, Kaizen, SMEs.