Citation :

Claudia Isabel Piano Lucas, Desireé Isabel Larico Florian, Richard Nicholas Meza-Ortiz, 2025. "Lean-TPM Model for Operational Reliability in Logistics: A Case Study in the Cleaning and Hygiene Distribution Sector" ESP International Journal of Science, Humanities & Management Studies(ESP-IJSHMS)  Volume 3, Issue 2: 40-51.

Abstract :

Mass-consumption distribution companies in Latin America face growing pressure to improve efficiency while ensuring service reliability. Although Lean and TPM methodologies have proven effective in manufacturing environments, few studies explore their integration in logistics operations. This research addressed operational inefficiencies in a medium-sized Peruvian company by proposing a Lean-TPM model tailored to reduce delays, minimize failures, and enhance delivery performance. The model incorporated standardized procedures, autonomous maintenance, and error-proofing mechanisms supported by engineering controls. After implementation, the OTIF indicator improved from 91.9% to 97.05%, MTBF rose to 361 hours, and MTTR was halved. Safety incidents were eliminated, and pallet and truck assembly times were significantly reduced. These outcomes confirm the model’s viability and suggest its relevance beyond the studied case. By bridging theory and practice, the study contributes to industrial engineering literature and supports sustainable logistics in emerging economies. Future research is encouraged to replicate the model and explore its integration with digital tools and environmental goals.

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Keywords :

Lean Manufacturing, Total Productive Maintenance, Logistics Efficiency, Autonomous Maintenance, Poka-Yoke, OTIF Performance.